Book A book icon Megaphone A megaphone icon Chat A chat bubble Calendar A calendar symbol Calendar alternative A calendar symbol Menu A menu symbol for navigation print A computer printer symbol Location A map location marker Location alternative A map location marker Phone A phone symbol User A human silhouette indicating login Document A document symbol Facebook Facebook social media icon Facebook Facebook social media icon Twitter Twitter social media icon Twitter circled Twitter social media icon YouTube YouTube social media icon YouTube YouTube social media icon YouTube Play icon YouTube social media icon Vimeo Vimeo social media icon Vimeo circled Vimeo social media icon LinkedIn LinkedIn social media icon LinkedIn circled LinkedIn social media icon Instagram Instagram social media icon Instagram circled Instagram social media icon Pinterest Pinterest social media icon Pinterest circled Pinterest social media icon Mobile A mobile phone Tablet A tablet symbol Laptop A laptop computer symbol Desktop A desktop computer display Pencil A pencil symbol Ok A checkmark symbol cancel-circle A X symbol Plus An addition symbol Minus A subtraction symbol Heart A heart symbol Star A star symbol Videocam A video camera symbol Caret A small triangle symbol Newspaper A newspaper symbol Cart A shopping cart Tools A hammer and a wrench symbol Flag A flag symbol home home-desc Photo A photograph symbol Audio A speaker with sound symbol Cog A group of cogs symbol RSS A RSS feed symbol Comment A speech bubble symbol Link A chain link symbol Export An export arrow symbol Envelope An envelope symbol Search A magnifying glass symbol Info An information symbol Info circled An information symbol Help circled A question mark symbol Clock A clock symbol Globe A globe symbol Globe alternative A globe symbol none none

Register for the NICE inContact Spotlight Briefing

June 29th, 2021
12 PM CST

Contact Center AI with NICE CXone: Roadmap for AI now and in the Future

Artificial Intelligence will change everything. How we work and how we solve problems. AI will have conversations with consumers and solve their problems. It will leverage its intelligence to match agent and customer personalities. It will guide agents through conversations and help anticipate customer needs. AI will help managers and supervisors to see issues and anticipate problems and even make process improvements to help contact centers run better. NICE is a company that will help us move to this future state. With NICE CXone the technology is here now. The resources are here now. We have what it takes to move the market and help vendors transform their customer experience now! Its time to move to the next level.



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NICE inContact Spotlight Briefing
June 29th, 2021
12 PM CST

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