Book A book icon Megaphone A megaphone icon Chat A chat bubble Calendar A calendar symbol Calendar alternative A calendar symbol Menu A menu symbol for navigation print A computer printer symbol Location A map location marker Location alternative A map location marker Phone A phone symbol User A human silhouette indicating login Document A document symbol Facebook Facebook social media icon Facebook Facebook social media icon Twitter Twitter social media icon Twitter circled Twitter social media icon YouTube YouTube social media icon YouTube YouTube social media icon YouTube Play icon YouTube social media icon Vimeo Vimeo social media icon Vimeo circled Vimeo social media icon LinkedIn LinkedIn social media icon LinkedIn circled LinkedIn social media icon Instagram Instagram social media icon Instagram circled Instagram social media icon Pinterest Pinterest social media icon Pinterest circled Pinterest social media icon Mobile A mobile phone Tablet A tablet symbol Laptop A laptop computer symbol Desktop A desktop computer display Pencil A pencil symbol Ok A checkmark symbol cancel-circle A X symbol Plus An addition symbol Minus A subtraction symbol Heart A heart symbol Star A star symbol Videocam A video camera symbol Caret A small triangle symbol Newspaper A newspaper symbol Cart A shopping cart Tools A hammer and a wrench symbol Flag A flag symbol home home-desc Photo A photograph symbol Audio A speaker with sound symbol Cog A group of cogs symbol RSS A RSS feed symbol Comment A speech bubble symbol Link A chain link symbol Export An export arrow symbol Envelope An envelope symbol Search A magnifying glass symbol Info An information symbol Info circled An information symbol Help circled A question mark symbol Clock A clock symbol Globe A globe symbol Globe alternative A globe symbol none none

Channel Account Manager (CAM) / Inside Channel Manager (ICM)

Full time position in Western US (Remote Position in CO, UT, WA, OR, OH, CA, AZ, or UT)

Position Title: Channel Account Manager
Department: AVANT Channel Team    
Reporting To: Channel Director or VP
Location: Western US (Remote Position in CO, UT, WA, OR, OH, CA, AZ, or UT)

Purpose of the Position: The Channel Account Manager – provides pre-sales support for Avant Trusted Advisors and Avant Sales teams. The CAM will be expected to stay current on providers’ offerings and Avant intellectual property and communicate this knowledge to customers and partners. These activities are performed primarily via telephone, email, and in-market meetings. The CAM will be expected to re-board, support and educate Agents.

In this role you can expect to:

  • Achieve monthly and annual sales targets while prioritizing and delivering a world class partner experience.
  • Drive adoption of our innovative sales tools and resources across new and existing partners.
  • Connect across the revenue teams, to share ideas and create a positive and collaborative environment.

Essential Functions:    
  • Utilize Salesforce for opportunity management, tracking and reporting.
  • Manage incoming opportunity flow from partners and ensure timely responses to their pricing and other requests.
  • Work closely with assigned Channel Manager to ensure all tasks are completed for Partners in a timely fashion and with good communication to the partner in conjunction with your Channel Manager. Teamed approached.
  • Compare service providers’ offerings to provide a concise picture of pros and cons and explain differences to customers and sellers
  • Provide technical leadership and knowledge utilizing Avant’s service providers
  • Participate in the pre-sales process to understand customer’s business & technical objectives and product requirements, and develop effective solutions; Work closely with engineering and pricing team
  • Re-board existing partners on Avant’s intellectual property/sales tools to provide sales enablement to agents
  • Continued Training; Become the expert in one or more fields, including security, cloud computing, unified communications, backup and disaster recovery, and colocation
  • Work with minimal supervision aiding pre-sales and R&D
Qualification Highlights:
  • Extremely well-organized with strong attention to detail
  • Technologically savvy; including high familiarity with Microsoft Office suite, particularly Excel, Word, and PowerPoint; Experience with Salesforce a plus
  • Logical, practical, and systematic approach to problem-solving
  • Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints
  • Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude
  • Thrives in an environment that values servant leadership, high efficiency, personal dependability, and organizational commitment
  • Self-driven; desire and ability to learn via various methods, with commitment to continuous education

The information contained in this job description is intended to convey information about the essential functions and requirements of the position.  It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers and coworkers.