The cloud contact center solutions market is sizzling. According to Gartner, the global market will reach $204 billion by the end of 2016, and will continue growing throughout the foreseeable future. This is a golden opportunity for trusted advisors. Uncovering the right opportunities is the first step to getting your piece of the pie. Here's how to do it...

Cloud contact center is in demand and the average revenue per deal is HUGE compared to other solutions. If you play your cards right, you can use this momentum to your advantage. Before you approach your customers with cloud contact center solutions, you’ll need to think about the right pain points to zero in on and the key benefit that Cloud Contact Center has to offer.